April 18, 2022

Pine Ridge Health and Rehabilitation Center in Thomasville, North Carolina was visited by police officers on January 16, 2022 during a snowstorm after receiving calls that staff could not be contacted by telephone and had not been seen by some residents of the facility. When Thomasville police officers arrived, they found two residents who were dead and two others who were in critical condition and were transported to hospitals. The police determined that there were only three staff (one licensed practical nurse and two certified nursing assistants) for the 98 residents on the premises.

Pine Ridge Health and Rehabilitation Center sent out “courtesy” calls on January 17, 2022 to the families of residents that stated, in part: “This is a courtesy call from Pine Ridge. We just wanted to make sure that you were aware that during the night shift on … January 16th, we had scheduled a full staff, but due to inclement weather, some of the folks were not able to come in. As a result, Davidson County Emergency Management assisted us with staff during those shifts to ensure provision of care. Today’s staff has been able to get to work in ensuring the residents’ needs are met continually.”

On January 24, 2022, Pine Ridge issued a statement that it was “concerned about how the deaths of two residents have been mischaracterized. It has been implied that the deaths of these residents were discovered when EMS crews arrived at the facility on Sunday evening. That is not accurate.” The statement further stated, “We are grateful for the trust that family members place in us to care for their loved ones. It’s a responsibility we take seriously. The disruptions to our staffing last Sunday were created by the combination of hazardous road conditions and the rampant spread of Covid across North Carolina (34% positivity rate).”


Pine Ridge Health and Rehabilitation Center is rated one star (much below average) out of five stars on the Medicare Nursing Home Compare website. The overall rating is based on a nursing home’s performance on 3 sources: health inspections, staffing, and quality of resident care measures. Pine Ridge rates two stars for staffing (below average).


If you or a loved one suffered injuries (or worse) while a resident of a nursing home in North Carolina or in another U.S. state due to a nursing home fall, nursing home pest control, nursing home neglect, nursing home negligence, nursing home abuse, nursing home under-staffing, or the nursing home failing to properly care for a vulnerable adult, you should promptly find a nursing home claim lawyer in your state who may investigate your nursing home claim for you and file a nursing home claim on your behalf or on behalf of your loved one, if appropriate.

Visit our website to be connected with North Carolina medical malpractice attorneys (nursing home claim attorneys) or nursing home claim lawyers in your U.S. state who may assist you with your nursing home claim, or call us toll-free in the United States at 800-295-3959.

Turn to us when you don’t know where to turn.